Why you shouldn’t hire a pharmaceutical rep for your medical sales job–or should you?
Pharmaceutical reps have a mostly negative image to overcome when venturing out into other medical sales areas–often deserved, but sometimes not. If you’re a hiring manager, you shouldn’t dismiss a pharma candidate out of hand–it should be a decision based on the individual, with many factors to consider. If your friendly medical sales recruiter has submitted such a candidate to you, there must be a reason. If you’re a pharma sales rep looking to move into laboratory, clinical diagnostics, biotech, medical device, or other healthcare sales jobs, you should know what you’re up against, as well as how to deal with it.
NEGATIVES:
POTENTIAL POSITIVES:
What do I think, as a medical sales recruiter?
I won’t submit a candidate who has worked for more than 2 pharmaceutical companies. Why? Because they must have liked that environment in order to have stayed in it, which means that they won’t like the vastly different environment in laboratory, clinical diagnostics, medical device, biotech, pathology, or imaging sales.
I won’t consider a candidate who won’t concede that pharmaceutical sales is a detailing process, not a selling process. Why? They are disconnected with reality. Pharma reps, however successful they have been, do not follow a sales process in which they have to close a sale and ask for the business.
I won’t consider a pharma rep who is more interested in base salary than in total comp. Why? This is obvious: A great sales rep will be much more interested in sales commissions, because they expect to do well and make money off their efforts.
I won’t consider a pharma rep who can’t provide me with a manager reference (although I really won’t do this with any candidate). Why? In this day of LinkedIn, etc., it’s ridiculous to say you can’t keep in touch. That’s a red flag for me.
On the other hand, I would be interested in a pharmaceutical rep with a science degree who
(1) hasn’t been in the pharma area long and has realized it’s not the place for him/her, or
(2) has had some success with a real sales process in the past and wants to get back to it, or
(3) some combination of these with significant motivations to get out of pharmaceuticals, as well as a realistic attitude about pay and position.
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